Virtual Customer Service Lead 20-25 Hours per Week

RemoteVirtual AssistantContractDH

Phoenix, Arizona, United States

Description

We are in the process of staffing a Virtual Assistant. A client needs someone to handle the following responsibilities: If you are interested, please complete the Virtual Assistant application. For other job information and updates on Virtual Assistant roles, follow us at @momtovirtualassistant.

Key Responsibilities

• Manage Google Drive/Docs
• Manage Helpscout (customer service email platform)
• Manage and organize Kajabi (or a similar CRM platform as they may be switching soon)
• Manage Zapier

Manage a custom-built backend site for our App (the client will train them on this but they need someone comfortable learning new tech)

• Manage Apple Connect (won't be doing any coding, strictly App Store management)
• Manage Google Play Console (won't be doing any coding, strictly Google Play store management)
• Manage Test Flight (App testing)

Requirements

• Experience in project management/customer service lead (a plus)
• Detail oriented
• Strong skills in organizing data
• Excellent communicator and ability to interact with customers
• Tech-savvy
• Intuitively organized
• Detail oriented
• Self-starter
• 20-25 hours per week (may increase depending on workload)
• Eastern, Central, Mountain, or Pacific Time Zone

Apply Link 2